Contact Us
Have a question, found an error, or want to suggest an improvement? We'd love to hear from you.
How to Reach Us
On Socials
For general enquiries, feedback, or partnership opportunities reach us on Facebook or Instagram
đ Report an Issue
Found a bug or calculation error? Let us know so we can fix it:
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What to Expect
Response Time
We aim to respond to all enquiries within 2-3 business days. During busy periods (results day, threshold announcement season), it may take a little longer.
Your Privacy
We only use your contact information to respond to your enquiry. See our Privacy Policy for details.
Before You Contact Us
âšī¸Check These Resources First
You might find your answer in these resources:
- FAQs â Quick answers to common questions
- How Student Loans Work â Complete beginner guide
- Glossary â Student loan terminology explained
Important Note
đĄWe Cannot Provide Personal Financial Advice
While we're happy to answer general questions about how student loans work, we are not qualified financial advisors and cannot give personal recommendations about your specific situation.
For queries about your actual loan account, please contact the Student Loans Company directly.
Media & Press Enquiries
For media enquiries, interview requests, or press information, please reach out on Facebook or Instagram: